Sky New Zealand

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Strengthening leadership and culture through change

Plant & Food Research
Public Trust

The challenge

In a period of significant industry change and increasing competition, Sky New Zealand was focused on strengthening its culture and leadership capability across the organisation. Sky Chief Executive Sophie Moloney moved quickly to prioritise leadership development and reshape the culture, partnering with Leadership Boost to support this.

The programme

Sky implemented a multi-layer Leadership Boost Programme for around 100 leaders across the business — from executive leaders through to frontline crew. The programme included eight monthly in-person leadership sessions, a comprehensive Leadership Boost Toolkit, and a new rhythm of leadership conversations embedded into day-to-day ways of working across the business.

The results

The impact was both measurable and sustained:

  • Year 1: Staff engagement increased by +14% (Culture Amp)

  • Year 2: A further +1% uplift

  • Year 3: A further +7% uplift

This represents three consecutive years of improved engagement through a period of substantial organisational change. Leadership Boost continues to support Sky today, with new cohorts and ongoing Quarterly Boost sessions.

What did they say?

Jes and Bex have been great partners to Sky throughout our leadership enhancement programme. They are both experts in leadership, coaching, facilitation and highly collaborative. They generously share their expertise and deeply listen to our company context and needs in order to co-create bespoke solutions that powerfully and directly address our requirements.

We have seen measurable uplifts in our success measures use to their work with our people leaders. I am grateful for their partnership.